It can be difficult to build or choose the best provider for a round-the-clock incident detection and response (IDR) operation. Make sure your investment is working as hard as it can and that your analysts have access to the tools, resources, and framework they require to do their jobs well. These are some important factors to take into account at a high level, regardless of whether you’re trying to expand your coverage or are having problems with your current security operations center (SOC).

Basics of security operations centers: Where to begin

I advise obtaining thorough responses to the following queries before moving further:

Can I handle a SOC? Security program maturity is measured by ManageX. To assist you in estimating a rough maturity, I outline in the webcast the capabilities and implementations related to the main areas of IDR initiatives. If you fall into one of the first two maturity levels, you might want to think twice before investing in a 24/7 SOC and instead focus on prevention and preparation. In case you have already put these topics into practice, a SOC is truly appropriate for you.

What objectives do my security programs have? The price of a round-the-clock SOC is high, even with outsourcing. You can choose a provider that best fits your needs by being aware of your entire business objectives and the aims of your security initiatives.

Should I purchase or build? Budget, location, hiring and retaining people, the specificity of your demands for detection and response, and board and management support are a few more factors to take into account. The majority of firms will ultimately choose to work with a threat detection and response service provider because developing this capability internally would be expensive and time-consuming.

How to accomplish your security objectives with a SOC

Now that you have the answers to those queries, let’s examine the five skills a SOC should possess to help you achieve your objectives:

Keeping known risks from becoming real: The threat prevention strategy and plan must be owned by the SOC. If the SOC uses preventative technology wisely, it may usually relieve a large portion of the daily workload. While there isn’t a single technology that can fix every issue, effective preventive technology frees up your analysts’ time by eliminating tedious and repetitive duties, allowing you to deploy both humans and technology where it makes the most sense.

Threat detection: As we’ve already established that there is no magic bullet when it comes to technology, you need to combine people and incident detection tools with your prevention technology in order to identify any dangers that make it past the preventive layer. You purchase a SOC for this reason.

Threat hunting: There are many diverse meanings of “threat hunting” available on the market. Let’s just describe it for the purposes of this piece as analysts having access to data to find dangers that the prevention and detection technology failed to spot. Analysts need two things in order to succeed here: data, a potent query, and data visualization tools. Threat identification by analysts is the remaining task.

Threat validation: A threat may not always exist, even if technology indicates that it does. Furthermore, you must be able to order your response in accordance with the possible impact on the organization while dealing with many risks at once. Visibility into endpoints, networks, and logs is necessary for SOC analysts to validate and classify a threat as critical. The team already has all it needs to complete validation if you’ve made an investment in technology to offer prevention and detection on the endpoint, network, logs, and external services. Your SOC will have the information necessary to make business-focused decisions if it only adds procedures and a few business indicators related to criticality and prioritizing.

Reaction to an incident: Once a legitimate threat has been located and verified, action must be taken. You can completely execute on technical analysis if you have the necessary people, technology, and procedures in place, but authorization to take action is a crucial condition that is far too frequently overlooked. The SOC must have the power to take action against a threat in order to successfully stop it from inflicting material harm to the company.

Organize your SOC for success: What needs to be done

  • In order for your team to do these five crucial SOC tasks effectively, they will require the following:
  • technology that provides data processing capacity and visibility to analysts.
  • instruction to comprehend the dangers and the resources available to them. Recall that threat actors are dynamic, and maintaining skills requires continual, both formal and informal training.
  • metrics to gauge their level of performance. Merely examining the time it takes to close concerns motivates analysts to close alerts as soon as possible, but concentrating on a more significant measure, such the time it takes to remediate threats, drives a focus on quality and gets rid of dangers before they seriously harm the organization.
  • Power to promptly respond to threats. Too frequently, the SOC’s inability to influence IT architecture leads to threats remaining active in settings longer than necessary. The SOC can greatly lessen the impact of a threat provided it has the necessary powers.
  • Efficient personnel management guarantees analysts the resources they require for current performance and a route for future value creation for the company as they advance in their careers.